Who We Are

London Worktops Experts
Website: londonworktopsexperts.co.uk
Email: info@londonworktopsexperts.co.uk
Telephone: 020 3946 9360

We provide premium quartz, granite, marble, quartzite and porcelain worktops, including template, fabrication and installation services across London and surrounding areas.

Information We Collect

When you contact us or request our services, we may collect:

Your name

Telephone number

Email address

Property or project address

Information about your kitchen or worktop requirements

Measurements, drawings or photographs you send to us

Information contained in enquiries or quotation requests

Any other information you voluntarily provide

We may also collect technical information when you use our website, such as IP address, browser type, device information and information about how you interact with our website.

How We Use Your Information

We may use your information to:

Respond to enquiries and provide quotations

Arrange template and measurement appointments

Provide and install worktops

Communicate with you about your project

Arrange deliveries and installations

Improve our website and services

Maintain website security and

business records

Respond to complaints or enquiries

Comply with legal and regulatory obligations

WhatsApp and Other Communications

If you contact us through WhatsApp, telephone, email or another communication platform, we may use the information you provide to respond to your enquiry and manage your project. Third-party platforms may process information according to their own privacy policies.

Sharing Your Information

We do not sell your personal information. Where necessary to provide our services, information may be shared with trusted service providers, contractors, suppliers, website/IT providers, payment providers or other parties involved in delivering your project.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain business records, resolve disputes and comply with legal obligations.

Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission or electronic storage is completely secure.

Your Data Protection Rights

Depending on the circumstances, you may have rights regarding your personal information, including the right to:

Request access to your personal information

Ask us to correct inaccurate information

Ask us to delete information where applicable

Ask us to restrict processing

Object to certain processing

Request data portability where applicable

Withdraw consent where processing is based on consent

To exercise your rights, contact info@londonworktopsexperts.co.uk or 020 3946 9360.

Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve our services. Where required, non-essential cookies or similar technologies will only be used with appropriate consent.

Third-Party Websites

Our website may contain links to third-party websites and services, including social media platforms, Google services and WhatsApp. We are not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

Contact Us

London Worktops Experts
Email: info@londonworktopsexperts.co.uk
Phone: 020 3946 9360